Our rooms were huge and wonderful here with tatami mats and Japanese bathroom, as example.

Booked a room with western beds that had a safe box, television, and a fridge - it was great!.

Enjoyed a pleasant stay for one night at this lovely hotel. the property was clean with friendly staff. Conveniently located near Ashinoyu bus stop and in close proximity to a golf course and forest.

The staff was very pleasant and exceptionally nice, provided friendly services and helped with free parking. The breakfast was wonderful with good choice of options.

Didn't like the staff, some of them were very impolite.

Had a great stay for 1 night at this clean hotel with lovely views and amazing design. Located in a remote area surrounded by greenery, yet not far from the railway station and Hakone for an onsen trip.

The staff here were extremely helpful, responding quickly to our requests, and our family room was fantastic with its own private outdoor bath.

The staff here was very friendly and made sure everyone was well taken care of.

I had an amazing stay at this luxurious hotel. The staff were incredibly helpful and polite. The room was spacious and impeccably clean. The view from the room was absolutely stunning. The onsen hot tubs were cozy and well-maintained. The hotel even offered a free shuttle service to and from the nearest bus stop. I wish I could have stayed longer!

I highly recommend this hotel to all my friends.

We had a fantastic stay at this hotel. The rooms were spacious and had breathtaking views. The traditional touches added to the authentic experience, and we loved wearing the yukatas provided. The hotel had both indoor and outdoor onsen, which were small but delightful. The staff was polite and helpful. The hotel offered a convenient shuttle service from the nearest bus stop. The location was great, with easy access to transportation and close proximity to the train station. The hotel provided a delicious breakfast, and the cleanliness was impeccable.

Nothing all good.

Excellent hot spring experience and attentive service

I had the pleasure of staying at this hotel for one night and I must say, the hot spring experience was truly exceptional. The indoor and outdoor hot springs were well-maintained and clean, providing a relaxing and rejuvenating soak. The setting of the hotel, surrounded by a beautiful golf course and mountains, added to the serene atmosphere.

The rooms, views, ambiance, facilities, and food were exceptional. The traditional touches added to the wonderful experience. The staff was polite, helpful, and patient. The outdoor onsen, golf course, and set dinner were fantastic.

Nothing, everything was great.

This traditional Japanese experience was lovely. the rooms were spacious with a soft and comfy bed on the floor. the bathroom was clean, and the yukatas provided added to the authenticity of the stay. the 12-course dinner and 6-course breakfast were both delicious, and the outdoor Onsen was a highlight, with fresh air and beautiful surroundings. Shuttle service was available to the bus stop, making it easy to explore the nearby areas. a unique and enjoyable stay.

The hotel's location was a bit far from public transportation.

Great location, beautiful design, and cleanliness. Spacious rooms with stunning views and traditional touches. Helpful and polite staff willing to explain everything. Enjoyed the Japanese style rooms and the option to cover tattoos for spa use. a memorable and satisfying experience.

We had an amazing stay at the hotel, with spacious and authentic Japanese rooms, indoor and outdoor onsens, and lovely views of the golf course. The staff were polite and helpful, and we appreciated the shuttle service to and from the train station. The hotel facilities and cleanliness were top-notch, and we had a delicious breakfast that we had ordered in advance.

Nothing bad to say.

This hotel was a great place to spend our vacation! The rooms were spacious and clean, offering beautiful views of the surrounding area. One of the best aspects was the cozy hot tubs, which were a treat after a long day of sightseeing. We also appreciated the complimentary pick-up service from the nearest bus stop, which made getting to the hotel a breeze. Plus, the staff was incredibly helpful and accommodating throughout our stay.

While we enjoyed the breakfast, we did feel that there could have been more variety. It was mostly traditional Japanese fare, which may not be to everyone's taste.